Unique I teach people to use the technology
their job depends on.
Including the people everyone else gave up on. Twenty-five years of IT, operations and community work, pointed at the moment where someone is expected to just pick it up, and cannot.
Based in Wiltshire, working across the South and remotely. Training and assessments on site or by video call, wherever you are in the UK.
“Technology can make people nervous, but Adam really helps you to gain confidence and understand how things work to find a solution.”
Client in Wiltshire
Where training usually fails
Anyone can teach the software.
The hard part is teaching it to someone who is frightened of getting it wrong in front of their manager. Most IT training assumes confidence that is not there, moves at a pace nobody set, and leaves the person nodding along and no better off.
People at work
New systems nobody explained properly, a job that quietly became more digital than the one you applied for, and the growing cost of hiding the fact that you are lost.
Employers
Software you paid for and nobody uses, adjustments agreed on paper and never set up, and good people leaving over things that were fixable in an afternoon.
Charities and community groups
Volunteers held back by systems built for someone else, no budget for proper training, and digital exclusion quietly deciding who gets to take part.
What I do
Three ways I work.
All of it is the same job underneath. Sit with the person, work out what is actually in the way, and build something they can still use six months later without me.
01
Assistive technology and workplace IT training
One to one training on the tools your job runs on, and on the software that makes them workable. Paced to you, repeated as often as you need, with no assumption about what you already know.
- Speech to text, screen readers, reading and writing support
- Email, calendars and task systems that hold up under pressure
- Practical AI as scaffolding for admin you cannot start
- The everyday software you were never actually shown
02
Workplace support for employers
Twenty years of running teams and outlets, brought to where your systems and your people are grinding against each other. Small, concrete, quick to buy.
- Workplace needs assessments, with a written report
- Setting up adjustments that were agreed but never happened
- Manager sessions on supporting neurodivergent staff
- Workflow and comms audits that take out unnecessary admin
03
Digital inclusion for organisations
Built from front-line work, founding a service user led housing charity, running community spaces, and delivering ICT training to people in crisis rather than in an office.
- Digital skills sessions for volunteers and service users
- Practical AI training for small teams and community groups
- Workshops for parish councils, schools, CICs and village halls
- Social enterprise and venue development
Want to see how this works in practice? Read the example plans, each with a PDF you can download or pass on.
Access to Work
Need three quotes? Here is one.
If you have applied for support and been asked to gather three quotes for training or coaching, you can have mine today. Email me your job role and roughly how many hours you have been advised to ask for, and I will send a quote on letterhead the same working day.
One to one training is £75 per hour, and a workplace needs assessment is £450 with a written report. See all prices.
Being straight with you about the scheme: Access to Work is running a large backlog, and applications have been taking months rather than weeks. That is not something any provider can speed up. If you need help sooner, say so, because your employer’s duty to make reasonable adjustments does not wait for the DWP, and some of what you need may cost very little.
How it works
Talk first, build second.
-
A conversation
Twenty minutes, free, no assessment and no forms. You tell me what is getting in the way and I tell you honestly whether I am the right person for it.
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We work on the real thing
Not a training course about the software. Your actual inbox, your actual rota, the job you have to do on Monday. That is the only way any of it sticks.
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You carry on without me
Set up, written down, and yours. If you need me again later that is fine, but the point is that you should not have to.
Nobody gets made to feel slow, and nothing gets explained once and then assumed. If you need it again next week, you ask, and we do it again.
Prices
Published, so you can decide before you email.
No packages you have to book a call to find out the cost of. If funding is involved I will put the paperwork together with you.
First conversations are free. Travel outside Wiltshire and the surrounding counties is agreed before we start. If the money is the problem and the work matters, tell me and we will find a way to do it.
Questions
Quick answers.
Can Access to Work pay for the training?
Yes. One to one training is a fundable item. Email your job role and the hours you have been advised to request and I will send a quote the same working day. The scheme has a backlog, so it can take months.
Do you work remotely?
Yes. Video call anywhere in the UK, or on site in Wiltshire and across the South.
What happens first?
A free twenty minute conversation. No assessment, no forms. I will tell you honestly whether I am the right person for it. Book a time, by video or phone.
About
Adam Palk.
I have spent most of my working life somewhere between technology and people who had been written off as unable to use it. Digital Inclusion Consultant with On the Line from 2021 to 2023. Before that, at Brighton Housing Trust, taking referrals onto the peer to peer programme and delivering ICT training to people in housing crisis. Earlier still, founding Spacemates, a service user led housing charity, at Brighton and Hove City Council’s request, and running venues, teams and a coffee importing operation.
I took part in the Individual Placement and Support pilot alongside Dame Carol Black and Public Health England, and was invited to Richmond House to give the lived experience view on tailored employment support. I am the founder of The Reboot Project, a peer led organisation working on recovery and prevention. My degree is in Sociology and Philosophy, from Reading.
The training I am proudest of is not on any of that. It is the daily, unpaid, years-long work of getting one person set up and confident with the technology their work depends on, and watching what becomes possible once the fear is out of the way. That is the whole method, and everything here comes out of it.
I am good at two things. Teaching people technology, and making them feel safe enough to learn it. The second one is why the first one works.
Get in touch
Tell me what is getting in the way.
A couple of lines is plenty. If you need an Access to Work quote, say so and include your job role and the hours you have been advised to request, and I will send it back the same working day.
adam@uniquebrains.co.uk